Rick Siefken, Cobra Metal Works

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Rick Siefken, Cobra Metal Works

We first met David Marsh when he was representing a new registrar for our ISO/TS 16949 certification. We had been forced to change registrars when the previous supplier was unable to schedule and fulfill our surveillance audit requirements, causing our certificate to be withdrawn; conditions at that time were very stressful.

When David came on board, he showed us that he was not only interested in pointing out our flaws for correction, but he was also persistent in lauding what he saw that was right in our operations as a road map for where we should be going. During that first three-year period that David worked with us, we reduced customer complaints from twenty-two to two.

After David’s certification cycle was completed, we immediately sought to retain his services as our Consultant, and we have never looked back. David Marsh is a true professional, team player, and friend to our company.

Rick Siefken, Cobra Metal Works November 23, 2015